Terms of service

1. ClueBeat and these terms

These draft terms describe the intended use of the ClueBeat website and, when made available, the ClueBeat service. “ClueBeat”, “we” and “us” will refer to the business providing that service. The legal operator and working contact route will be identified before these terms are published for use.

If you use ClueBeat on behalf of an organisation, you must have authority to do so. Any account or paid order must be placed by an adult who can enter a contract. A separately agreed written agreement may add terms for a particular customer. Mandatory legal rights continue to apply.

2. What the product is for

ClueBeat is being built to check selected web pages for changes and explain relevant differences. The available features, limits, check frequency and history period will be stated with the plan you select. Demonstrations and examples show how the product is intended to work; they are not evidence of a completed check on the displayed company.

Checks depend on the source website and the internet. They may fail or be delayed because a site is unavailable, blocks access, changes its layout or requires an unsupported interaction. A scheduled check is not a guarantee that a change will be found at that exact time.

AI-generated text is an aid to understanding, not verified professional advice. Read the source evidence before relying on an alert. ClueBeat is not designed for emergency response or safety-critical monitoring.

3. Accounts and your content

If accounts become available, keep your account details accurate and protect your login. Tell us promptly if you believe someone has gained access without permission. Only invite people who should be able to see your watches and alerts.

You retain your rights in content you supply. You must have the rights and permissions needed for ClueBeat to fetch, store, compare and deliver the content you ask it to monitor. You give us the limited permission necessary to provide those requested functions, subject to the privacy notice and the plan's published settings. This does not transfer ownership of a third party's website to you or to ClueBeat.

4. Acceptable use

Do not use ClueBeat to:

• Access systems or information without permission, or evade a source website's access restrictions unlawfully.
• Collect sensitive personal information, stalk individuals, send spam or build unlawful surveillance.
• Infringe copyright, privacy, trade-secret or other rights.
• Submit malware, stolen credentials or instructions intended to compromise our systems or another service.
• Overload a website, evade usage caps, create abusive duplicate accounts or misrepresent who you are.
• Resell access in a way your plan does not permit, or claim our alerts prove a fact that the evidence does not support.

We may restrict a watch or access when reasonably necessary to investigate misuse, protect users or comply with law. Where it is safe and practical, we will explain the issue and give you a chance to correct it. Refund and consumer rights are not removed by a suspension.

5. Plans, limits and changes

Before a purchase, the checkout and plan description must show the price, currency, billing interval, included limits and any applicable taxes. Do not treat an illustrative usage counter as an unlimited allowance.

When an included allowance runs out, the relevant work may pause until the allowance resets or you choose another plan. Additional paid capacity must be described and accepted before it is charged. A pricing page does not authorise an unannounced overage charge.

We may update the product. A material reduction to a purchased service or change to a recurring price will be communicated as required by the applicable terms and law. New features are not guaranteed merely because they appear in a roadmap.

6. Paddle and payments

When Paddle checkout is enabled, Paddle will be our authorised reseller and merchant of record for those transactions. ClueBeat provides and supports the product. Purchase and payment matters are also governed by Paddle's Buyer Terms.

A subscription renews on the interval accepted at checkout until cancelled. The recurring charge and any trial that turns into a paid subscription must be shown before you agree. See the refund and cancellation policy for stopping renewals or requesting a refund.

We do not ask you to send payment-card information by email. If a future charge appears incorrect or unfamiliar, contact Paddle support; ClueBeat will publish a working product-support route before checkout opens. Your lawful right to dispute a charge remains intact.

7. Ownership and external services

ClueBeat branding, site design and original product materials remain the property of their respective owners. You may use the service as permitted by your plan, but these terms do not grant ownership of ClueBeat's brand or another website's content. Open-source components remain subject to their own licences; these terms do not take away rights those licences grant.

Links to another service do not mean ClueBeat controls or endorses it. External services have their own terms and privacy notices.

8. Privacy and security

Read the privacy policy for information about data use and the security page for reporting a concern. A security page is not a certification or a promise that a service can never fail. Additional product data-processing details will be supplied before customer monitoring data is accepted.

9. Ending access

You can stop using the website at any time. If you have a paid subscription, also cancel it using the process in the refund and cancellation policy to stop future renewals. Deleting a browser bookmark or not using the product does not cancel a subscription.

If the service ends or access is suspended, amounts already due and legal rights that have already arisen are not automatically erased. Any refund owed under law, Paddle's applicable terms or an express promise will still be handled. Account deletion and data retention are separate from billing cancellation.

10. Responsibility and legal rights

No wording on this website takes away rights or remedies that cannot lawfully be excluded. In particular, a product limitation does not excuse failing to provide a service as described or remove a remedy required by consumer law.

We cannot guarantee that every website can be read, every change will be detected or every explanation will be correct. Use evidence and your own judgement. Do not make ClueBeat the only source for a decision where a missed or incorrect alert could cause harm.

11. Questions, disputes and updates

A working ClueBeat route for product complaints and questions will be published before accounts or checkout open. Do not send passwords or full card details through that route. Payment complaints about a future Paddle transaction can also be raised directly with Paddle.

Applicable law governs your rights. Nothing here requires a consumer to give up a court, regulator or remedy available under mandatory law. We may update these terms and will show the revision date. Changes affecting an existing paid service will be notified, and consent obtained when required, before they apply.